Frequently Asked Questions (probably)

We send handwritten cards so you don’t have to remember to. For just $10 per card per year (or $12 for a one off), we’ll make sure your people feel seen, celebrated, and slightly suspicious of how thoughtful you suddenly became. You pick the dates, we handle the rest. You're welcome.

Yep! No fake fonts here. Every card is written by a real human, with a real pen, and actual human handwriting. Unlike those “handwriting-style” computer fonts our competitors use, our cards look and feel personal, because they are.

We aim for fashionably early. Cards are scheduled to go out about two weeks before the big day.

For birthdays, you’ll tell us the date — we’ll handle the timing. For fixed-date holidays (like Mother’s Day or Christmas), we’ve got it down to a science. Your card will land right on time, no calendar stress required.

Probably not — unless they’ve memorized your handwriting (in which case... wow).

You get full control over what the card says, and you can even choose handwriting that looks more like a man’s or a woman’s (yes, it does make a difference). We hand-address the envelope, use your billing address as the return address, and top it off with a real stamp — often a fun seasonal one as appropriate.

The only giveaway? The postmark comes from Texas. But let’s be honest — when’s the last time you checked a postmark?

Easy-peasy. Once a year, we’ll re-bill you and take care of everything else — same people, fresh cards, slightly updated messages (so Aunt Linda doesn’t get the exact same birthday card every year).

We’ll give you a heads-up before renewal, so you can tweak your list, change a message, or ghost us entirely (though we’ll be sad).

You can go ahead and sign up now, even if your nephew's birthday is 6 months away. That's the idea. Set it up now, and you won't forget it later!

Some cards — like graduations — are one-offs. Since those aren’t typically annual events, you’ll just pay for that single card and move on with your life.

You bet! In our shop, you’ll find Amazon and Starbucks gift cards you can tuck into your card — because nothing says “I care” quite like coffee money or the magic of fast shipping. It’s a little extra love, sealed inside.

Sort of. You choose the style and we’ll pick a card from within that group — thoughtfully chosen for the person and occasion. A birthday card for a 3-year-old boy will look very different than one for your great aunt.

We promise: no lazy picks. Our whole goal is to make you look good.

Then we might not be your people — and that’s okay! Write on Time is all about sending thoughtful, handwritten cards for everyday occasions like birthdays, holidays, and Mother’s Day.

We’re not a custom card shop with a card for every oddly specific interest (sorry, Mustang fans). We keep it simple, sweet, and universally great-looking — so you don’t have to overthink it. If you have a super specific card requirement, it’s time to head to the store and shop for that person yourself!

Need to cancel? No problem. You can log into your account anytime, or just use the direct link in your order confirmation email.

If that gives you trouble, shoot us an email at customersupport@writeontimecards.com with as much info about your order as you can remember — we’ll handle it from there. No awkward goodbyes, we promise.